Yes! Top-notch customer support is key to a quality product, so Restrict plugin support is included with every premium license of Restrict for WordPress and Restrict for Elementor. We’ll do our very best to resolve any issue you might encounter and to answer any question you might have.
Who is behind the support?
Restrict is made by the Tickera team, so when you open a ticket you’re talking to the same people who build and maintain the plugins — not an outsourced help desk. That means faster, more accurate answers, whether your question is about a setting, a conflict with another plugin, or how to achieve a specific content restriction setup.
How to get help
- Search the documentation. Our documentation covers installation, shortcodes, integrations and common use cases — from restricting pages, posts and categories to controlling menu items and widgets — so many questions are answered there in minutes.
- Contact us. If you can’t find what you need, reach out through the contact page and describe your issue — the more detail you can share about your setup, the faster we can help. Our support agents will do their best to sort it out in the shortest time possible.
Pre-sale questions are welcome too
You don’t need to be a customer to talk to us. If you’re still deciding whether Restrict fits your project, ask away — we’re happy to help before you buy. See also I have other pre-sale questions, can you help?
How long does support last?
Premium support is included for as long as your license is active: for the duration of your yearly subscription, or forever with a one-time lifetime license. The Restrict Bundle even comes with priority support. If a yearly license expires without renewal, premium support (and updates) stop until you renew. Compare plans on our pricing page.